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I am a returning customer but I don't remember my Customer ID or Password.

Any screen or Web page on which you're prompted to log in will include a button you can press if you've forgotten your password. The app will ask our server to send a password reset link by email.

If you have difficulty recovering your password or if you no longer have access to the email address on your account, contact technical support at support@laridian.com and explain what you've tried. We'll be happy to help.

Can't Find an Answer?

Send us an email with complete details of your problem and we'll do our best to help. Contact us at support@laridian.com.

Frequently Asked Questions

This is where you'll find answers to the most frequently asked questions about our programs. Simply choose your platform below (or choose 'General Questions' for problems that are not related to a particular platform or Laridian® app). Then enter some words to search for or browse the FAQ by category or question popularity.

Choose your platform:

Search questions in 'iPhone, iPad, and iPod touch':

Or sort by: Categories Popularity

iPhone, iPad, and iPod touch

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The Fine Print

Copyright © 2010-2024 by Laridian, Inc. All Rights Reserved.

Laridian and PocketBible are registered trademarks of Laridian, Inc. DailyReader, MyBible, Memorize!, PrayerPartner, eTract, BookBuilder, VerseLinker, iPocketBible, DocAnalyzer, Change the way you look at the Bible, and The Bible. Anywhere. are trademarks of Laridian, Inc. Other marks are the property of their respective owners.

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The Fine Print

Copyright © 2010-2024 by Laridian, Inc. All Rights Reserved.

Laridian, PocketBible, and MyBible are registered trademarks of Laridian, Inc. DailyReader, Memorize!, PrayerPartner, eTract, BookBuilder, VerseLinker, iPocketBible, DocAnalyzer, Change the way you look at the Bible, and The Bible. Anywhere. are trademarks of Laridian, Inc. Other marks are the property of their respective owners.

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Best Ways to Get Help

You can get the fastest help by helping yourself.

  1. Make sure you download and install the PocketBible app that is required to read the Bibles or books you bought
  2. Read the confirmation email we send you when you make a purchase
  3. Read the help that's built into each of our products
  4. Look through our Frequently Asked Questions
  5. Submit a Support Ticket
  6. Email us at support@laridian.com

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