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PocketBible won't download books. On the Cloud Library screen it just sits at 0 and never downloads.

We've had success with a couple different solutions. One is to right-click on the Cloud Library screen to bring up the menu. Select the option to stop all downloads, then select the button to remove all pending downloads. Exit PocketBible and restart your computer. Then re-launch PocketBible, go to Cloud Library and select one book to download. See if that works.

The other thing to try is to bring up Windows settings. Go to Privacy, then Background Apps. Make sure “Let apps run in the background” is on. Then scroll down to PocketBible and make sure it is switched on as well.

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Send us an email with complete details of your problem and we'll do our best to help. Contact us at support@laridian.com.

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Copyright © 2010-2024 by Laridian, Inc. All Rights Reserved.

Laridian and PocketBible are registered trademarks of Laridian, Inc. DailyReader, MyBible, Memorize!, PrayerPartner, eTract, BookBuilder, VerseLinker, iPocketBible, DocAnalyzer, Change the way you look at the Bible, and The Bible. Anywhere. are trademarks of Laridian, Inc. Other marks are the property of their respective owners.

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The Fine Print

Copyright © 2010-2024 by Laridian, Inc. All Rights Reserved.

Laridian, PocketBible, and MyBible are registered trademarks of Laridian, Inc. DailyReader, Memorize!, PrayerPartner, eTract, BookBuilder, VerseLinker, iPocketBible, DocAnalyzer, Change the way you look at the Bible, and The Bible. Anywhere. are trademarks of Laridian, Inc. Other marks are the property of their respective owners.

Best Ways to Get Help

You can get the fastest help by helping yourself.

  1. Make sure you download and install the PocketBible app that is required to read the Bibles or books you bought
  2. Read the confirmation email we send you when you make a purchase
  3. Read the help that's built into each of our products
  4. Look through our Frequently Asked Questions
  5. Submit a Support Ticket
  6. Email us at support@laridian.com

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